Who is Telavance

Telavance is a leading provider of risk and regulatory compliance service and software solutions to financial institutions. We offer leadership and expertise in the areas risk assessment and mitigation, AML program reviews and design, model risk management, regulatory remediation,  look backs, and software system enhancements / optimizations.



Our History

Telavance was formed in 2010 to address significant gaps in the risk and compliance market. Its founders – Salvatore Cangialosi, Gokul Kallambunathil, Rama Pappu, and Mahesh Viswanathan – bring extensive experience to the firm. Salvatore Cangialosi previously established  Prime Associates in 1982 where the firm emerged as a leading, worldwide provider of AML software solutions. Prime Associates was acquired by Metavante/FIS and it has formed the core offering of its AML strategy across a large number of financial institutions. Gokul Kallambunathil, Rama Pappu, and Mahesh Viswanathan were the prior founders of Idola Infotech. Idola was a leading advisory and software products implementation firm during the period of widespread AML system acquisitions (2002 through 2010).

Telavance has grown successfully and rapidly since its inception. Our growth is attributed to our highly skilled staff and a service offering that is well matched to the needs of leading financial institutions.

Vision, Values, and Mission

Much has changed since the formation of Telavance. Yet our vision, core values, and mission statement stand unchanged.

We formed Telavance with the understanding that there was a need for a company that can provide true end to end support for ever changing regulatory requirements. A firm that has a team to provide management advisory services in the face of strict enforcement. A firm that can not only prescribe effective solutions; but also deliver the technical resources to implement those solutions in a cost effective manner. And most importantly, a firm that has the integrity to gain the trust of the largest banks in the world.

A company is no more than the collective attributes of its team.

At Telavance, we pride ourselves in hiring professionals with the best skills in the industry. Additionally, we hire only those that have the personal characteristics to serve in a position of great responsibility and trust. To engage our team, we provide a work environment where the assignments are highly complex and challenging. And we expose our staff to a wide range of situations to further enhance their skills.

Guiding Principles

  • Our reputation is our most valuable asset.
  • Personal honesty and integrity in everything we do.
  • We serve both our stakeholders and our community.
  • Communication must always be open between ourselves and our stakeholders.
  • Never compromise on customer service.
  • We expect to work hard, to be rewarded, and to have fun doing it.

We have engaged Telavance to perform our internal controls testing as per FIDICIA requirements. Televance has been performing this exercise for us during the last three years and we are extremely pleased with the results. Their professionals bring tremendous expertise and experience combined with professional certifications. They have always provided value added assistance to our New York branch to help improve our processes and internal controls.

- Ashok Kumar Garg, Chief Executive (US Operations), Bank of Baroda

Telavance is providing outsourced Internal Audit services to Canara Bank New York Branch. We have found their team knowledgeable in assessing our internal controls and providing valuable suggestions for improvement. Through their professional approach, they are able to understand our needs and contribute well to the overall progress of the branch in the audit and compliance front. I wish their team good luck!

- Mahesh M Pai, Senior Vice President and Assistant General Manager, Canara Bank

Telavance has developed Advantage Detection Scenarios™, a new methodology for AML rules that were deployed at the bank. We are pleased to say that the rules have proven to be effective at improving the quality of alerts and also reduced high false positives from our previous methodology. We also engaged Telavance to perform a detailed statistical analysis on the data to recommend the relevant thresholds for the rules. We cannot be more satisfied with their professionalism, responsiveness and the quality of work they have produced.

- John Beauchemin, Chief Compliance Officer, Bank of China

Telavance recently completed a BSA Reporter system validation for Dexia Credit Local and what I assumed would be a very painful exercise ended up being a pleasurable experience. I found all the Telavance employees to be personable and extremely knowledgeable both from a systems and industry perspective. The project was completed on time and well with in budgeted constraints. I would strongly recommend the company in the future.

- Jerry Salese, SVP – BSA Officer, Dexia Credit Local

Televance provided our organization with a modification to our AML system.  We found their service to be first class in terms of product knowledge, testing, and implementation.  Televance worked with us in keeping costs to a minimum, a critical component to any project in this day and age.  Televance also provide us with suggestions on how to further strengthen our AML program and we anticipate utilizing their knowledge base and services in the future.

- David Tanzman, Associate Director, National Australia Group

Professional. Expert. Cost Effective. These would be some of the words I would use to describe our experience with Telavance Inc. They were sought out to provide a training seminar to our Compliance staff on all aspects of our automated monitoring system. They were able to work around a tight schedule and accommodate our needs with the expert guidance of a seasoned CAMS certified professional who is highly regarded as a specialist in the field of Compliance. They helped provide an in-depth training seminar which will help prepare us for any questions regulators have regarding our monitoring program. The staff at Telavance have been extremely proficient in following up with any potential Compliance related issues and I have no doubt I will be working with them on numerous projects in the future, whether it be system validations, training sessions, or product implementation. With the level of expertise they have provided, I have full confidence the staff at Telavance would exceed all expectations.

- Dominic D’Andrea, BSA Compliance Officer, Habib Bank Limited

Advantage AKA™ is a much needed tool proactively developed by Telavance to meet the needs of financial institutions in appropriately addressing OFAC’s recent action with regard to “Specially Designated Nationals and Blocked Persons (“SDN” List) Alias Screening Expectations” in a timely manner. As a Compliance Officer having responsibility for OFAC screening of all transactions associated with an Asian bank, where a high percentage of names of individuals and entities are derived from non-standard English, the number of false-positive matches to OFAC’s SDN list of AKA’s can be both overwhelming and time consuming. Advantage AKA™ essentially eliminates this burden and allows the institution’s Compliance department to devote this new found time to the many other time consuming and moving parts of the overall Compliance program requirements of financial institutions.

- Richard N. Pagnotta Sr., Chief Compliance Office, China Merchants Bank Co., Ltd., New York Branch.

We engaged Telavance to conduct an assessment of our OFAC environment and the organization delivered comprehensive findings and concise recommendations, which simplified our verification process.  Management’s knowledge and experience coupled with staff’s practical, hands-on expertise definitely met our needs.

- Juan Ducali, Compliance Officer, United Nations Federal Credit Union (UNFCU)Long Island City, NY

Bank of Baroda has utilized the services of Mr. Rama Subba Rao Pappu in his capacity as Managing Partner of Idola Infotech and now as Senior Vice President, Telavance. He and his team including Ms. Rukmini Pappu has performed various engagements for the Bank in resolving issues and value additions to the functioning of the BSA/AML transaction monitoring software used by us in order to meet our regulatory requirements. The firm has been adept at understanding our business needs, providing valuable advice and implementing effective solutions and we are satisfied with the services provided.

- Mausumi Mitra, Manager Compliance, Bank of Baroda

We engaged Telavance to perform a comprehensive Independent Systems Assessment of our AML monitoring application and we were very pleased with the results. Telavance displayed a depth of knowledge that provided us excellent value and practical recommendations to improve our AML and OFAC systems and related procedures. We were pleased with Telavance’s professionalism, level of communication and responsiveness to our specific needs and would not hesitate to hire Telavance again.

- Stevenson Munro, Managing Director, AMLO, Societe Generale

I thank you and the team at Telavance for carrying out the IRSM Validation at our Chicago Office within the given timeframe. As always it is a pleasure working with the team from Telavance. The professional approach combined with astute knowledge and experience that you bring in definitely meets our needs. The firm has been adept at understanding our needs. We look forward to engaging Telavance for other projects in future too.

-Kartik Swamy, Vice President, Systems & Tech & AMLO, State Bank of India